MENU
   
Welcome!! Register or Login

    Job details


Job Opportunity: Consultant- Operations Support:

Job description:

Job Description

Consultant- Operations SupportFunction : OperationsJob location: Noida, India
With a startup spirit and 80,000+ curious and courageous minds, we have the skills to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the function of Consultant- Operations Support
In this function, you will be responsible for Application Support Operations and maintenance of multiple applications & databases, used by business units and infrastructure teams. You will function as a Support Engineer using Agile Methodology and should have an end to end knowledge of business use cases, to transform them into an effective and strategic solution.
Responsibilities
» Your function will function as a Senior Operations Engineer and add additional value to the deliverables
» You will be expected to be focused on agile methodology of development
» Participate in some or all activities in SDLC
» Independently propose and implement strategic/tactical solutions to critical business/technical problems
» Launch and coach single to multiple team Agile projects
» Maintain responsibility for analysis of Incident Tickets & Resolution, provide value to Continual Service Improvement Programs
» Provide recommendations and agile skills to leadership abilities teams, facilitate realizing Agile values
» Discussion with client and partners to explain the areas of improvement and remediate recommendations
» Onshore and offshore discussion with client point of contacts to review quality of deliverables, work papers, audit/ assessment reports
» Troubleshoot and resolve production problems
» Regular interaction (in person, email and over phone) with business and technical stake holders locally and globally for status update, requirement discussions, discussions around solution/approach etc
» Build, release, and configuration management
» Collaborate with Dev/QA/Release teams to achieve the CI/CD process
» System troubleshooting and problem solving across platform and application domains
» Suggesting architecture improvements, recommending process improvements
» Evaluate new technology options and vendor products
» Analysis and discovery of application configuration, including infrastructure and run time across client engagements
» Establish a dialogue with the customer to achieve trusted technical adviser status
» Identify opportunities and communicate them to PM and/or Technical Lead
» Identify potential issues preventing the prosperous delivery of services or solutions and inform the Project Manager appropriately
» Establish POCs to validate the client solutions
Qualifications
Minimum qualifications
» BE/B Tech/M Tech/MCA/BCA
» Excellent written and verbal communication skillsPreferred qualifications
» Should have Exp in ITIL Aligned Service Operations
» Hands on practice in Java, Portlet, Spring MVC, SpringBoot, Ant, Gradle, Websphere, Angular, React JS, jQuery/javaScript, BootStrap, Dockers, Agile/TechOps
» Good knowledge of SDLC lifecycle
» Excellent communication skills (verbal and written)
» Shifts: Rotational Shift 24*7 model
» capability to be lgain and apply new processes and tools.
» Incident Management
» Real-time multi-threaded application development
» Organized, results focused, practical
» Self-motivated with a demonstrated capability to work both independently as well as part of a team
» Team player sound collaborator with a collective mindset
» Innovative and willing to contribute new ideas
» Proven problem management and analytical capabilities
» capability to take ownership and be responsible for actions
» Attention to detail, with capability to produce clear, concise documentation
» A supportive inspirational leader who works well as part of a team
» Self-motivated and able to work on own initiative
» Professional image with well-developed time management skills, and the capability to work to tight deadlines, whilst multi-tasking
» capability to be flexible with respect to working hours, according to operational requirements and priorities
» Strong problem solving and troubleshooting skills with the capability to exercise mature judgment
Genpact is an Equal Opportunity Employer and considers candidates for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental discapability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube .

,

Other details
» Department: Operations Management / Process Analysis Operations Management / Process Analysis
» Business Sector: Information technology - Software Information technology - Software
» Special Skills: use cases,  use cases, spring mvc,  spring mvc, customer focus,  customer focus, business units,  business units, problem solving,  problem solving, time management,  time management, client solutions,  client solutions, agile methodology,  agile methodology, management skills,  management skills, problem management,  problem management, service operations,  service operations, application support application support
» Other Special Skills: statements of work sow statements of work sow
 
Recruiter details
»Employer's name Genpact
»Company Description:
GENPACT India Private Limited
View similar jobs All Jobs by this recruiter

Skills:

//-->

Job Category: Advertising [ View All Advertising Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Delhi, The NCT of Delhi
Company Type Employer
Post Date: 03/26/2020 / Viewed 64 times
Contact Information
Company:


Apply Online

Job Category:
Job Location:   
Enter Keywords (e.g. Consultant, IT):